To continue enhancing customer support effectiveness while maintaining and fostering a strong bond with customers, VNPT VinaPhone Hanoi has launched a special appreciation program for hundreds of valued customers who've birthdays in the third quarter of 2023. This program aims to increase client satisfaction when working with VNPT's VT-ICT services.

Information on the Promotional Program
1. Name of the Promotional Program
Congratulations to Individual Customers as Diamond/Gold Postpaid VinaPhone Plus Members; Individual Customers Using Fixed-Line Services in Q3/2023.

2. Promotion Area
The program is applicable only in Hanoi City.

3. A huge selection of Valued Customers to get Appreciative Gifts from VNPT VinaPhone Hanoi will receive gifts and items at their designated addresses.

4. Promotion Period
The program takes place in July, August, and September of 2023 (Q3/2023).

5. Eligible Customers for the Promotion
VinaPhone Plus Members: Includes Diamond/Gold Postpaid Members with birthdays in Q3/2023 (excluding corporate, business, ezcom, outstanding debts, and enterprise subscribers).
Individual Customers Using Fixed-Line Services: Includes individual customers that are not VinaPhone Plus members but have birthdays in Q3/2023.
6. Gifts for Customers
The set of gifts for customers predicated on their VinaPhone Plus membership level and usage of fixed-line services is as follows:

Diamond Members: Neck-Shoulder-Back Massager Set + Handheld Massager.
A huge selection of Valued Customers to get Appreciative Gifts from VNPT VinaPhone Hanoi : Foot Soaking Massage Tub Set + Extension Socket.
Individual Customers Using Fixed-Line Services: Neck-Shoulder-Back Massager Set + Handheld Massager.
7. Implementation Method
VNPT staff in Hanoi will contact customers and directly deliver the gifts to their addresses.

VinaPhone Plus Membership Ranking Table
To better understand the ranking mechanism of VinaPhone Plus members, below may be the ranking table and the criteria for every membership level:

Membership Level Criteria for New Ranking (6-Month Ranking Period)
Diamond: Total expenses in 12 months ? 24,000,000 VND (Average monthly usage/top-up ? 2,000,000 VND).
Gold: 6,000,000 VND ? total expenses in 12 months < 12,000,000 VND (Average monthly usage/top-up ? 500,000 VND to < 1,000,000 VND).
Valued: 0 VND ? total expenses in 12 months < 1,200,000 VND (Average monthly usage/top-up from 0 VND to < 100,000 VND).
In addition to receiving birthday gifts from VNPT VinaPhone Hanoi, customers who accumulate enough points in the VinaPhone Plus program can choose other valuable gifts and offers on the Vinaphone Plus online gift portal. A huge selection of Valued Customers to Receive Appreciative Gifts from VNPT VinaPhone Hanoi to switch gifts according to your requirements and personal needs.

Through this appreciation program, VNPT VinaPhone Hanoi hopes to bring joy and happiness to its customers and continue steadily to create a sustainable relationship using them. Let's celebrate birthdays and enjoy meaningful gifts from VNPT VinaPhone Hanoi in Q3/2023!

https://vnpttelecom.net/hang-tram-khach-hang-nhan-qua-tri-an-tu-vnpt-vinaphone-ha-noi/