To continue enhancing customer support effectiveness while maintaining and fostering a strong bond with customers, VNPT VinaPhone Hanoi has launched a special appreciation program for hundreds of valued customers who have birthdays in the third quarter of 2023. This program aims to increase client satisfaction when working with VNPT's VT-ICT services.

Details of the Promotional Program
1. Name of the Promotional Program
Congratulations to Individual Customers as Diamond/Gold Postpaid VinaPhone Plus Members; Individual Customers Using Fixed-Line Services in Q3/2023.

2. Promotion Area
The program is applicable only in Hanoi City.

3. Promotion Method
Customers will receive gifts and items at their designated addresses.

4. Promotion Period
The program takes place in July, August, and September of 2023 (Q3/2023).

5. Eligible Customers for the Promotion
VinaPhone Plus Members: Includes Diamond/Gold Postpaid Members with birthdays in Q3/2023 (excluding corporate, business, ezcom, outstanding debts, and enterprise subscribers).
Individual Customers Using Fixed-Line Services: Includes individual customers that are not VinaPhone Plus members but have birthdays in Q3/2023.
6. Gifts for Customers
The list of gifts for customers predicated on their VinaPhone Plus membership level and using fixed-line services is really as follows:

Diamond Members: Neck-Shoulder-Back Massager Set + Handheld Massager.
Gold Members: Foot Soaking Massage Tub Set + Extension Socket.
Individual Customers Using Fixed-Line Services: Neck-Shoulder-Back Massager Set + Handheld Massager.
7. Implementation Method
VNPT staff in Hanoi will contact customers and directly deliver the gifts with their addresses.

VinaPhone Plus Membership Ranking Table
To raised understand the ranking mechanism of VinaPhone Plus members, below is the ranking table and the criteria for every membership level:

Membership Level Criteria for New Ranking (6-Month Ranking Period)
Diamond: Total expenses in 12 months ? 24,000,000 VND (Average monthly usage/top-up ? 2,000,000 VND).
Gold: 6,000,000 VND ? total expenses in 12 months < 12,000,000 VND (Average monthly usage/top-up ? 500,000 VND to < 1,000,000 VND).
Valued: 0 VND ? total expenses in 12 months < 1,200,000 VND (Average monthly usage/top-up from 0 VND to < 100,000 VND).
As well as receiving birthday gifts from VNPT VinaPhone Hanoi, customers who accumulate enough points in the VinaPhone Plus program can choose other valuable gifts and offers on the Vinaphone Plus online gift portal. Download the My VNPT app now to switch gifts according to your preferences and personal needs.

Through this appreciation program, VNPT VinaPhone Hanoi hopes to create joy and happiness to its customers and continue steadily to create a sustainable relationship using them. Let's celebrate birthdays and enjoy meaningful gifts from VNPT VinaPhone Hanoi in Q3/2023!

https://vnpttelecom.net/hang-tram-khach-hang-nhan-qua-tri-an-tu-vnpt-vinaphone-ha-noi/