To continue enhancing customer care effectiveness while maintaining and fostering a solid bond with customers, VNPT VinaPhone Hanoi has launched a particular appreciation program for hundreds of valued customers who've birthdays in the 3rd quarter of 2023. The program aims to increase client satisfaction when using VNPT's VT-ICT services.

Information on the Promotional Program
1. Name of the Promotional Program
Congratulations to Individual Customers as Diamond/Gold Postpaid VinaPhone Plus Members; Individual Customers Using Fixed-Line Services in Q3/2023.

2. Promotion Area
The program does apply only in Hanoi City.

3. Promotion Method
Customers will receive gifts and items at their designated addresses.

4. Promotion Period
The program occurs in July, August, and September of 2023 (Q3/2023).

5. Eligible Customers for the Promotion
VinaPhone Plus Members: Includes Diamond/Gold Postpaid Members with birthdays in Q3/2023 (excluding corporate, business, ezcom, outstanding debts, and enterprise subscribers).
Individual Customers Using Fixed-Line Services: Includes individual customers who are not VinaPhone Plus members but have birthdays in Q3/2023.
6. Hundreds of Valued Customers to get Appreciative Gifts from VNPT VinaPhone Hanoi for Customers
The list of gifts for customers predicated on their VinaPhone Plus membership level and usage of fixed-line services is as follows:

Diamond Members: Neck-Shoulder-Back Massager Set + Handheld Massager.
A huge selection of Valued Customers to Receive Appreciative Gifts from VNPT VinaPhone Hanoi : Foot Soaking Massage Tub Set + Extension Socket.
A huge selection of Valued Customers to Receive Appreciative Gifts from VNPT VinaPhone Hanoi Using Fixed-Line Services: Neck-Shoulder-Back Massager Set + Handheld Massager.
7. Implementation Method
VNPT staff in Hanoi will contact customers and directly deliver the gifts with their addresses.

VinaPhone Plus Membership Ranking Table
To better understand the ranking mechanism of VinaPhone Plus members, below is the ranking table and the criteria for each membership level:

Membership Level Criteria for New Ranking (6-Month Ranking Period)
Diamond: Total expenses in 12 months ? 24,000,000 VND (Average monthly usage/top-up ? 2,000,000 VND).
Gold: 6,000,000 VND ? total expenses in 12 months < 12,000,000 VND (Average monthly usage/top-up ? 500,000 VND to < 1,000,000 VND).
Valued: 0 VND ? total expenses in 12 months < 1,200,000 VND (Average monthly usage/top-up from 0 VND to < 100,000 VND).
Along with receiving birthday gifts from VNPT VinaPhone Hanoi, customers who accumulate enough points in the VinaPhone Plus program can choose other valuable gifts and will be offering on the Vinaphone Plus online gift portal. Download the My VNPT app now to exchange gifts according to your preferences and personal needs.

Through this appreciation program, VNPT VinaPhone Hanoi hopes to create joy and happiness to its customers and continue steadily to create a sustainable relationship using them. Let's celebrate birthdays and enjoy meaningful gifts from VNPT VinaPhone Hanoi in Q3/2023!

https://vnpttelecom.net/hang-tram-khach-hang-nhan-qua-tri-an-tu-vnpt-vinaphone-ha-noi/